Effective Date: 24th FEB 2026
Kill Complacency (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for our podcast, book, or resources.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Service address
- Any information you provide through contact forms, service requests, or phone calls
Non-Personal Information
- IP address
- Browser type
- Pages visited on our website
- Time spent on pages
- Device and operating system information
This data helps us improve our website and customer experience.
How We Use Your Information
We use the information we collect to:
- Respond to service requests and inquiries
- Schedule plumbing services and follow up on appointments
- Provide customer support and emergency services
- Improve our website, services, and marketing efforts
- Send service updates, reminders, or promotional messages (only if you opt in)
We do not sell or rent your personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies or similar tracking technologies to:
- Enhance website functionality
- Analyze website traffic and performance
- Improve user experience
You can disable cookies through your browser settings at any time.
Information Sharing & Disclosure
We may share your information only when necessary:
- With trusted service providers who help operate our website or business
- To comply with legal obligations or law enforcement requests
- To protect our rights, property, or safety
All third parties are required to keep your information confidential.
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we work hard to safeguard your data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
Your Privacy Rights
You have the right to:
- Request access to the personal information we have about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Kill Complacency LLC
Location: 100 E College Ave Guthrie, OK, 73044USA.